Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

It is time to roll out the red carpet in recognition of those that worked hard to keep customers at arm’s length ...

A wedding vendor customer claimed the contract she signed prohibited her from leaving a bad review in what was likely an ...

Quotes can vary significantly by insurer for the same coverage.

At a press conference held in UIM on Dec. 29, the university head Muammar Bakry announced the institution's decision to ...

Hyderabad police arrest former Coinbase agent in major data breach case; CEO Brian Armstrong vows zero tolerance for insider ...

Alpha Technology Group Limited (ATGL) remains a Strong Sell due to deteriorating financials, poor competitive positioning, ...

The Coinbase Hack Case took a significant turn after a former customer service agent was arrested in Hyderabad, India, in connection with a data breach that sho ...

Crypto exchange Coinbase’s CEO Brian Armstrong announced on social media that an ex-employee had been arrested in India, with ...

Despite this, Coinbase refused to pay the $20 million ransom, instead offering a $20 million reward fund for anyone providing ...

An ex-agent has been arrested in India in connection with the $400 million Coinbase hack, with Brian Armstrong praising the ...