Brian Dakss is a longtime New York-based editor and writer for CBS News, at the Radio network and with CBSNews.com. He has written and edited for NBC News, Dow Jones and numerous radio stations and ...

Q: How can I ensure accurate understanding of instructions? Even when communication seems really excessive, it's hard to get the right result. ACE advises: The important issue in getting instructions ...

Starting college where everything is in English can be… well, overwhelming. Words seem to fly past, instructions come so fast ...

A recent Medscape article hit home with many nurses. The article described a study that showed that only one fourth of patients understood their discharge instructions because they were tailored to ...